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Usual, Customary or Reasonable (UCR)

An industry term for the typical rates charged for services in a specific region. For example, if a surgeon in Virginia were to charge twice as much for a surgery as the average cost of that procedure in the area, those charges would not be considered usual, customary or reasonable.

Advance Directive

Patients and their doctors occasionally craft plans for future care in the event that the patient is unable to direct their care (in case of…